Retail Customer Experience Associate II

dollartree; North Whitehall Township (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is hiring a Customer Service Associate II in Pennsylvania to join our team. You will help with daily store operations, merchandising, and customer support while being trained to work the cash register and front-end duties as needed.

The role emphasizes creating a clean, welcoming shopping environment and delivering friendly, helpful service to customers. Strong communication and problem-solving skills are essential for success in this position.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, and bending.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining cleanliness throughout the store, including bathrooms.
• Ensuring a positive, safe, and respectful environment for customers and staff.
• Managing sales transactions at the cash register.
• Maintaining security of cash and protecting assets.
• Performing other duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Basic math

Attention to detail

Education

High School Diploma or equivalent

Job description

Dollar Tree is hiring a Customer Service Associate II in Pennsylvania to join our team. You will help with daily store operations, merchandising, and customer support while being trained to work the cash register and front-end duties as needed.

The role emphasizes creating a clean, welcoming shopping environment and delivering friendly, helpful service to customers. Strong communication and problem-solving skills are essential for success in this position.