Retail Customer Experience Associate II

Dollar Tree, Inc.; Brookfield (IL); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate II in Brookfield, IL. You will support daily store operations, assist customers, stock merchandise, and handle front-end duties as needed, while maintaining a clean and welcoming shopping environment.

The role requires strong customer service, basic math skills, and the ability to lift up to 50 lbs. You will be cross-trained to handle cash register duties and contribute to a safe, respectful store atmosphere.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining cleanliness throughout the store, including bathrooms, floors, and waste areas.
• Providing a positive, safe, and respectful environment for customers and staff.
• Managing sales transactions at the cash register.
• Maintaining security of cash and protecting assets.
• Other duties as assigned.

Skills

Customer service

Cash handling

Merchandising

Communication skills

Problem solving

Integrity

Basic math

Education

High school diploma

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate II in Brookfield, IL. You will support daily store operations, assist customers, stock merchandise, and handle front-end duties as needed, while maintaining a clean and welcoming shopping environment.

The role requires strong customer service, basic math skills, and the ability to lift up to 50 lbs. You will be cross-trained to handle cash register duties and contribute to a safe, respectful store atmosphere.