Retail Customer Experience Associate II

Dollar Tree, Inc.; Bartlett (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate II to help operate a friendly, efficient store environment in Bartlett, TN. You will assist with merchandising, stocking, and customer interactions while supporting cash registers and front-end duties as needed.

The role requires strong customer service, organizational, and math skills, with physical ability to lift up to 50 lbs and stand for extended periods. This is a part-time position in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Assist with daily store operations, from merchandising to customer support.
• Cross-train to support cash register and front-end duties as needed.
• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock as needed; maintain clean, presentable store areas.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate II to help operate a friendly, efficient store environment in Bartlett, TN. You will assist with merchandising, stocking, and customer interactions while supporting cash registers and front-end duties as needed.

The role requires strong customer service, organizational, and math skills, with physical ability to lift up to 50 lbs and stand for extended periods. This is a part-time position in a fast-paced retail setting.