Retail Customer Experience Associate I

Dollar Tree Stores; Mount Carmel (IL); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Mount Carmel, Illinois is seeking a part-time Customer Service Associate to deliver a welcoming shopping experience. You will assist customers, handle transactions at the register, safeguard cash, and help keep the store stocked and clean.

The role emphasizes friendly interactions, teamwork, and adherence to safety standards while supporting store operations and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Lifting up to 50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Mount Carmel, Illinois is seeking a part-time Customer Service Associate to deliver a welcoming shopping experience. You will assist customers, handle transactions at the register, safeguard cash, and help keep the store stocked and clean.

The role emphasizes friendly interactions, teamwork, and adherence to safety standards while supporting store operations and customer satisfaction.