Retail Customer Experience Associate I

Dollar Tree; Malvern (OH); On-site; USD 25,000 - 38,000; Full time

Job summary

Family Dollar in Malvern, OH is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, process sales at the register, and help keep the store running smoothly.

You’ll stock shelves, unload deliveries, maintain cleanliness, and uphold safety with professional interactions. The role supports store operations and customer care, and is part-time.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs. and handle frequent movement and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Follow instructions

Physical stamina

Education

High school diploma

Job description

Family Dollar in Malvern, OH is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, process sales at the register, and help keep the store running smoothly.

You’ll stock shelves, unload deliveries, maintain cleanliness, and uphold safety with professional interactions. The role supports store operations and customer care, and is part-time.