Retail Customer Experience Associate I

Dollar Tree Stores; Ironwood (MI); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

Dollar Tree in Ironwood, Michigan is seeking a Customer Service Associate to help deliver a positive shopping experience. You will assist customers, operate the cash register, stock merchandise, unload trucks, and maintain a clean, safe store environment.

The role emphasizes friendly customer interactions, adherence to procedures, and teamwork with store leadership. Part-time position with opportunities to grow and develop in a retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Connaissances

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Organizational skills

Communication skills

Problem-solving

Formation

High school diploma or equivalent

Description du poste

Dollar Tree in Ironwood, Michigan is seeking a Customer Service Associate to help deliver a positive shopping experience. You will assist customers, operate the cash register, stock merchandise, unload trucks, and maintain a clean, safe store environment.

The role emphasizes friendly customer interactions, adherence to procedures, and teamwork with store leadership. Part-time position with opportunities to grow and develop in a retail environment.