Retail Customer Experience Associate I

Family Dollar; Eatonville (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a part-time Customer Service Associate to deliver a positive shopping experience in Eatonville, FL. You will assist customers, process transactions at the register, and help keep the store stocked and orderly.

Responsibilities include unloading merchandise, protecting cash, maintaining safety, and providing friendly, professional service while supporting leadership and ensuring a clean, welcoming environment for customers and team members.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, trash, and overall neatness.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a part-time Customer Service Associate to deliver a positive shopping experience in Eatonville, FL. You will assist customers, process transactions at the register, and help keep the store stocked and orderly.

Responsibilities include unloading merchandise, protecting cash, maintaining safety, and providing friendly, professional service while supporting leadership and ensuring a clean, welcoming environment for customers and team members.