Retail Customer Experience Associate I

Dollar Tree, Inc.; East Jordan (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Michigan is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, restock shelves, unload merchandise, and keep the store clean and safe for guests and staff.

The role emphasizes strong customer service, effective communication, and teamwork to support store operations and provide a positive environment for shoppers.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Cash register

Job description

Family Dollar in Michigan is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, restock shelves, unload merchandise, and keep the store clean and safe for guests and staff.

The role emphasizes strong customer service, effective communication, and teamwork to support store operations and provide a positive environment for shoppers.