Retail Customer Experience Associate I

Family Dollar; Saginaw (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Other benefits

Job summary

Family Dollar is hiring a Customer Service Associate in Saginaw, MI. You will assist customers, handle transactions at the register, and help maintain stock and store upkeep to ensure a safe, clean shopping environment.

The role emphasizes friendly customer interactions, adherence to policies, and teamwork with store leaders. Part-time position with opportunities for growth and benefits.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness including bathrooms, floors, trash, and general neatness.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar is hiring a Customer Service Associate in Saginaw, MI. You will assist customers, handle transactions at the register, and help maintain stock and store upkeep to ensure a safe, clean shopping environment.

The role emphasizes friendly customer interactions, adherence to policies, and teamwork with store leaders. Part-time position with opportunities for growth and benefits.