Retail Customer Experience Associate I

Family Dollar; Cheswold (DE); On-site; USD 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate in Dover, Delaware to deliver a great shopping experience. You will assist customers, process transactions, and help with stocking and merchandising at the store level.

The role emphasizes friendly customer service, safety, and a tidy store environment, with responsibilities spanning unloading shipments, stock replenishment, and daily housekeeping. This is a part-time on-site position in a busy retail setting.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, grocery, or related environments is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and stand/walk for long periods.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment.
• Maintain a positive, safe, and respectful environment.
• Maintain cleanliness throughout the store including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Retail experience

Cash handling

Communication skills

Teamwork

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register

Job description

Family Dollar is seeking a Customer Service Associate in Dover, Delaware to deliver a great shopping experience. You will assist customers, process transactions, and help with stocking and merchandising at the store level.

The role emphasizes friendly customer service, safety, and a tidy store environment, with responsibilities spanning unloading shipments, stock replenishment, and daily housekeeping. This is a part-time on-site position in a busy retail setting.