Retail Customer Experience Associate I

Dollar Tree, Inc.; Apex (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Apex, NC is seeking a part-time Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions, and maintain store standards.

You will lift up to 50 lbs, stock merchandise, and protect company assets while delivering friendly, professional service. The role emphasizes teamwork, reliability, and safety in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or related fields is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform frequent physical tasks.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Organization

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Apex, NC is seeking a part-time Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions, and maintain store standards.

You will lift up to 50 lbs, stock merchandise, and protect company assets while delivering friendly, professional service. The role emphasizes teamwork, reliability, and safety in a fast-paced retail environment.