Retail Customer Experience Associate

Dollar Tree; Aberdeen (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Aberdeen, NC is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, stock merchandise, and ensure the store remains clean and welcoming for all guests.

You will lift 30–50 lbs as needed and contribute to a safe, friendly shopping environment. Prior customer service in retail is preferred; strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Decision making

Lifting 30-50 lbs

Following instructions

Relationship management

Education

High school diploma or equivalent

Job description

Dollar Tree in Aberdeen, NC is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, stock merchandise, and ensure the store remains clean and welcoming for all guests.

You will lift 30–50 lbs as needed and contribute to a safe, friendly shopping environment. Prior customer service in retail is preferred; strong communication and organizational skills are essential.