Retail Customer Experience Associate — Growth & Discounts

The TJX Companies, Inc.; Topeka (KS); Presencial; USD 18.000 - 19.000; Tempo integral

Benefícios oferecidos por esta vaga

Associate discount

401(k) contributions

Health benefits

Resumo da vaga

The TJX Companies, Inc. is hiring at TJ Maxx in Topeka, KS. The role focuses on delivering a highly satisfied customer experience by engaging with customers, maintaining a clean store, and adhering to operational and loss-prevention standards.

Cross-training across store areas may occur to support business needs. Key duties include processing transactions accurately, promoting credit and loyalty programs, maintaining merchandising standards, and participating in safety and job-related

Qualificações

• Excellent customer service skills and ability to engage with customers.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changing directions or priorities.
• Flexibility to work a schedule that supports store needs.

Responsabilidades

• Role models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures.
• Processes and prepares merchandise for the sales floor per standards.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws and store policies.
• Supports shrink reduction programs and safety initiatives.

Conhecimentos

Customer service

Communication

Organizational skills

Multi-tasking

Flexible schedule

Descrição da vaga

The TJX Companies, Inc. is hiring at TJ Maxx in Topeka, KS. The role focuses on delivering a highly satisfied customer experience by engaging with customers, maintaining a clean store, and adhering to operational and loss-prevention standards.

Cross-training across store areas may occur to support business needs. Key duties include processing transactions accurately, promoting credit and loyalty programs, maintaining merchandising standards, and participating in safety and job-related