Retail Customer Experience Associate - Flexible Schedule

The TJX Companies, Inc.; Town of Lancaster (NY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Medical/dental/vision benefits

Paid holidays/vacation/sick

Life insurance

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Lancaster, OH. You will deliver a high-quality customer experience, assist customers, and support daily store operations to maintain a clean, organized sales floor. The role emphasizes teamwork, adaptability, and adherence to store policies while driving loyalty programs.

You should be able to work a flexible schedule, handle multiple tasks, and communicate effectively with customers and peers to ensure a positive shopping experience.

Qualifications

• Excellent customer service skills.
• Willingness to work flexible hours to meet business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience is preferred.

Responsibilities

• Provide a highly satisfied customer experience.
• Ring purchases/returns accurately and handle payments per procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and organization.
• Follow safety, loss prevention, and labor policies.
• Support store recovery and merchandising processes.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Lancaster, OH. You will deliver a high-quality customer experience, assist customers, and support daily store operations to maintain a clean, organized sales floor. The role emphasizes teamwork, adaptability, and adherence to store policies while driving loyalty programs.

You should be able to work a flexible schedule, handle multiple tasks, and communicate effectively with customers and peers to ensure a positive shopping experience.