Retail Customer Experience Associate (Flexible Schedule)

TJX; Aurora (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

HomeGoods at TJX Companies is seeking store team members to deliver a high-quality customer experience while maintaining a clean and organized store environment. You will interact with customers, follow loss prevention standards, and support merchandising and checkout procedures in a fast-paced retail setting.

Ideal candidates have strong communication and organizational skills, can multitask, and be flexible with scheduling to meet business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Models established customer experience practices with internal and external customers.
• Rings customer purchases and returns accurately and counts cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Supports store recovery, safety, and loss prevention initiatives.

Skills

customer service

flexible schedule

communication

organization

multi-tasking

adapt to changes

teamwork

retail experience

Job description

HomeGoods at TJX Companies is seeking store team members to deliver a high-quality customer experience while maintaining a clean and organized store environment. You will interact with customers, follow loss prevention standards, and support merchandising and checkout procedures in a fast-paced retail setting.

Ideal candidates have strong communication and organizational skills, can multitask, and be flexible with scheduling to meet business needs.