Retail Customer Experience Associate - Flexible Schedule

The TJX Companies, Inc.; Saint Davids (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

EAP

Paid holidays/vacation

Job summary

The TJX Companies, Inc. operates TJ Maxx and other brands in the United States. This position at TJX Stores Saint Davids PA focuses on delivering an outstanding customer experience, maintaining store standards, and promoting loyalty programs.

Flexibility in scheduling and teamwork are essential components of the role. The role emphasizes customer service excellence, strong communication, and the ability to multitask in a fast-paced retail setting.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Accurately ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Participate in store recovery, safety, and loss-prevention efforts.
• Support and adhere to labor laws and store policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Teamwork

Retail experience

Job description

The TJX Companies, Inc. operates TJ Maxx and other brands in the United States. This position at TJX Stores Saint Davids PA focuses on delivering an outstanding customer experience, maintaining store standards, and promoting loyalty programs.

Flexibility in scheduling and teamwork are essential components of the role. The role emphasizes customer service excellence, strong communication, and the ability to multitask in a fast-paced retail setting.