Retail Customer Experience Associate (Flexible Schedule)

The TJX Companies, Inc.; Nashville (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

Marshalls at USA Marshalls Store 0395 Nashville TN is seeking team members to deliver an exceptional customer experience while maintaining a clean, organized store environment. You will engage customers, uphold store standards, and may be cross-trained to support various areas of the business.

The role emphasizes customer service, effective communication, multitasking, and teamwork. A flexible schedule is required. Prior retail experience is a plus in a fast-paced, off-price retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards; may be cross-trained to support store needs.
• Accurately ring purchases and returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Prepare and merchandise items for the sales floor following standards.
• Assist in store recovery and maintain safety and cleanliness throughout the store.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Teamwork

Job description

Marshalls at USA Marshalls Store 0395 Nashville TN is seeking team members to deliver an exceptional customer experience while maintaining a clean, organized store environment. You will engage customers, uphold store standards, and may be cross-trained to support various areas of the business.

The role emphasizes customer service, effective communication, multitasking, and teamwork. A flexible schedule is required. Prior retail experience is a plus in a fast-paced, off-price retail setting.