Retail Customer Experience Associate (Flexible Schedule)

The TJX Companies, Inc.; Hollister (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Employee discounts

Job summary

TJ Maxx at Hollister, part of The TJX Companies, Inc., is seeking a team-oriented associate to deliver top-notch customer service in a fast-paced retail environment. You will engage customers, maintain a clean sales floor, and support merchandising and loss prevention efforts.

The role emphasizes strong communication, adaptability, and the ability to multi-task while working with peers and supervisors to meet business needs and provide a positive shopping experience.

Qualifications

• Excellent customer service skills with a positive attitude.
• Ability to adapt to a flexible schedule to meet business needs.
• Clear communication and organization with attention to detail.
• Capable of handling multiple tasks and priorities.
• Comfortable working with peers and supervisors in a retail setting.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Ring purchases/returns accurately and follow procedures for cash handling.
• Promote credit and loyalty programs to customers.
• Uphold merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery, safety, and loss prevention efforts.

Skills

Customer service excellence

Flexibility in scheduling

Strong communication

Multi-tasking ability

Team collaboration

Job description

TJ Maxx at Hollister, part of The TJX Companies, Inc., is seeking a team-oriented associate to deliver top-notch customer service in a fast-paced retail environment. You will engage customers, maintain a clean sales floor, and support merchandising and loss prevention efforts.

The role emphasizes strong communication, adaptability, and the ability to multi-task while working with peers and supervisors to meet business needs and provide a positive shopping experience.