Retail Customer Experience Associate — Flexible Schedule

TJX; Ann Arbor (MI); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Associate discount

Health insurance

401(k) Associate contributions

Paid holidays/vacation/sick

Job summary

TJX is seeking a customer-focused team member at our Ann Arbor store. You will deliver a high-quality shopping experience, handle purchases and returns, and help maintain a clean, organized selling floor.

Applicants should have strong communication skills, be able to multitask, and adapt to changes in direction. Previous retail experience is preferred, with opportunities for benefits and growth.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store.
• Ring customer purchases/returns and count change accurately.
• Promote credit and loyalty programs.
• Uphold merchandising standards and prepare goods for the floor.
• Participate in store recovery and safety initiatives.
• Support shrink reduction goals and labor policies.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Retail experience

Job description

TJX is seeking a customer-focused team member at our Ann Arbor store. You will deliver a high-quality shopping experience, handle purchases and returns, and help maintain a clean, organized selling floor.

Applicants should have strong communication skills, be able to multitask, and adapt to changes in direction. Previous retail experience is preferred, with opportunities for benefits and growth.