Retail Customer Experience Associate - Flexible Schedule

The TJX Companies, Inc.; Fairfax (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Healthcare benefits

Job summary

Homesense at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience in a fast-paced store environment in Fairfax, VA.

You will engage with customers, promote loyalty programs, and maintain a clean, organized sales floor while adhering to all store policies and loss prevention standards. The role requires strong customer service, adaptability, and teamwork, with a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with customers.
• Rings purchases/returns and counts change back to the customer.
• Promotes credit and loyalty programs.
• Maintains merchandising procedures and standards.
• Prepares merchandise for the sales floor following company procedures.
• Maintains store cleanliness and safety standards.
• Supports loss prevention and safety programs.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

Homesense at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience in a fast-paced store environment in Fairfax, VA.

You will engage with customers, promote loyalty programs, and maintain a clean, organized sales floor while adhering to all store policies and loss prevention standards. The role requires strong customer service, adaptability, and teamwork, with a flexible schedule to meet business needs.