Retail Customer Experience Associate - Discounts & Benefits

The TJX Companies, Inc.; Franklin (Venango County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

life insurance

paid holidays/vacation/sick

Scholarship program

adoption assistance

referral bonuses

Job summary

The TJX Companies, Inc. is hiring at Marshalls in Franklin, PA. You will deliver friendly, efficient service, process purchases, and help maintain a clean, organized store environment while supporting store programs and policies.

Ideal candidates have strong communication, customer service skills, and the ability to multi-task in a fast-paced retail setting. Flexible hours and a team-oriented culture are part of the opportunity.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and keeping the store clean and organized
• Ring customer purchases/returns and count change back according to procedures
• Promote credit and loyalty programs
• Maintain merchandising standards and prepare merchandise for the sales floor
• Support store safety, loss prevention, and recovery efforts
• Participate in store-wide tasks as needed

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Flexibility

Teamwork

Job description

The TJX Companies, Inc. is hiring at Marshalls in Franklin, PA. You will deliver friendly, efficient service, process purchases, and help maintain a clean, organized store environment while supporting store programs and policies.

Ideal candidates have strong communication, customer service skills, and the ability to multi-task in a fast-paced retail setting. Flexible hours and a team-oriented culture are part of the opportunity.