Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Monroeville (Allegheny County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Dental insurance

Vision insurance

HSA

Paid holidays

Job summary

The TJX Companies, Inc. is seeking an associate at Marshalls in Monroeville, PA to deliver a highly satisfying customer experience and maintain a clean, organized store.

You may be cross-trained to support multiple areas of the store and to uphold standards for operations, merchandise, and loss prevention. Responsibilities include processing transactions, promoting credit/loyalty programs, maintaining merchandising standards, and participating in store recovery and safety initiatives.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task.
• Capable of lifting heavy objects.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking an associate at Marshalls in Monroeville, PA to deliver a highly satisfying customer experience and maintain a clean, organized store.

You may be cross-trained to support multiple areas of the store and to uphold standards for operations, merchandise, and loss prevention. Responsibilities include processing transactions, promoting credit/loyalty programs, maintaining merchandising standards, and participating in store recovery and safety initiatives.