Retail Customer Experience Associate

The TJX Companies, Inc.; Waxahachie (TX); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate to deliver a highly satisfying shopping experience at our Waxahachie, TX store. You will engage with customers, handle transactions, and support various store areas to meet business needs.

Responsibilities include maintaining store standards, promoting loyalty programs, and contributing to a positive work culture. Flexible scheduling and safety awareness are essential for success in this role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures and standards.
• Prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a customer-focused associate to deliver a highly satisfying shopping experience at our Waxahachie, TX store. You will engage with customers, handle transactions, and support various store areas to meet business needs.

Responsibilities include maintaining store standards, promoting loyalty programs, and contributing to a positive work culture. Flexible scheduling and safety awareness are essential for success in this role.