Retail Customer Experience Associate

Goodwill of Central and Coastal Virginia in; Virginia (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill of Central and Coastal Virginia seeks a Retail Associate Customer Service Stavemill (Finance) to deliver outstanding service, greet customers, handle transactions, and help maintain a clean, organized sales floor. You will participate in stocking, visual presentation, and floor upkeep while supporting team goals.

The role requires flexibility to work evenings/weekends, a preference for a HS diploma or GED, and a background check is required.

Qualifications

• High School Diploma or GED preferred.
• No previous experience required.
• Criminal background check required.

Responsibilities

• Demonstrates an enthusiastic, positive attitude at all times. Acts courteously and with interest in each customer encounter.
• Greets every customer swiftly upon entering the building. Makes eye contact and smiles. Thanks each customer at the end of the transaction and when they leave the store.
• Engages with customers, roams the sales floor to engage with customers and provides assistance if needed.
• Processes customer transactions quickly and accurately within the cash handling guidelines.
• Participates in putting fresh product out on the sales floor.
• Participates in rotating stock.
• Understands the store's Round Up goal and meets the individual goal assigned by the store manager.
• Maintains the sales floor in a clean, neat and orderly fashion.
• Maintains wrap desks free of clutter.
• Responsible for maintaining all floor visual presentations i.e. houseware end caps, visuals on the end of the H-rack, visuals with low stock.
• If unable to address store cleanliness issues, brings the situation to the attention of management.

Skills

Customer service

Cash handling

Visual merchandising

Stock rotation

Floor cleanliness

Communication

Education

HS diploma or GED

Job description

Goodwill of Central and Coastal Virginia seeks a Retail Associate Customer Service Stavemill (Finance) to deliver outstanding service, greet customers, handle transactions, and help maintain a clean, organized sales floor. You will participate in stocking, visual presentation, and floor upkeep while supporting team goals.

The role requires flexibility to work evenings/weekends, a preference for a HS diploma or GED, and a background check is required.