Retail Customer Service Associate & Visual Merchandiser

City of Lincoln; Williamsburg (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a full‑time Retail/Cashier associate to provide excellent customer service, maintain the sales floor, and assist with visual merchandising. The role emphasizes greeting customers, handling transactions, and supporting store presentation.

Responsibilities include restocking, organizing end caps, and meeting store goals. Applicants must pass a criminal background check and may need flexibility for evenings/weekends.

Qualifications

• High School Diploma or GED preferred; combination of education and work experience considered.
• No previous experience required.
• Must pass criminal background check.

Responsibilities

• Demonstrates an enthusiastic, positive attitude at all times. Acts courteously and with interest in each customer encounter.
• Greets every customer swiftly upon entering the building. Makes eye contact and smiles. Thanks each customer at the end of the transaction and when they leave the store.
• Processes customer transactions quickly and accurately within the cash handling guidelines.
• Participates in putting fresh product out on the sales floor.
• Participates in rotating stock.
• Understands the store’s Round Up goal and meets the individual goal assigned by the store manager.
• Maintains the sales floor in a clean, neat and orderly fashion.
• Maintains wrap desks free of clutter.
• Responsible for maintaining all floor visual presentations i.e. houseware end caps, visuals on the end of the H-rack, visuals with low stock.
• If unable to address store cleanliness issues, brings the situation to the attention of management.

Skills

Customer service

Cash handling

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a full‑time Retail/Cashier associate to provide excellent customer service, maintain the sales floor, and assist with visual merchandising. The role emphasizes greeting customers, handling transactions, and supporting store presentation.

Responsibilities include restocking, organizing end caps, and meeting store goals. Applicants must pass a criminal background check and may need flexibility for evenings/weekends.