Customer-First Retail Associate & Cashier

Goodwill of Central and Coastal Virginia in; Norfolk (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service role to enhance customer experiences. You will handle transactions, help with merchandising, and maintain clean, well-presented floors. The position requires energy, reliability, and a willingness to support store operations.

Preferred HS diploma or GED, no prior experience required, and successful background check. Evening/weekend availability may be needed to align with store needs.

Qualifications

• High school diploma or GED preferred; combination of education and work experience considered.
• No previous experience required for this position.
• Must pass a criminal background check.

Responsibilities

• Provide excellent customer service to every customer.
• Greet customers and assist with transactions in a timely manner; adhere to cash handling guidelines.
• Assist with cleaning, stocking, and maintaining sales floor visuals and displays.
• Participate in rotating stock and ensuring floor is neat and organized.
• Support store goals, including meeting Round Up targets set by management.
• Ensure wrap desks and floor areas are clean and presentable.

Skills

Customer service

Cash handling

Stocking shelves

Visual presentation

Floor maintenance

Education

High School Diploma or GED

Tools

POS system

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service role to enhance customer experiences. You will handle transactions, help with merchandising, and maintain clean, well-presented floors. The position requires energy, reliability, and a willingness to support store operations.

Preferred HS diploma or GED, no prior experience required, and successful background check. Evening/weekend availability may be needed to align with store needs.