Customer Service & Visual Merchandising Associate

Goodwill of Central and Coastal Virginia in; Chesapeake (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service (Finance) to enhance the shopper experience through friendly service, storefront upkeep, and accurate transactions.

The role involves stocking, maintaining visual merchandising, and meeting store goals while working evenings and weekends; a background check will be completed as part of hiring. This position requires a high school diploma or GED and no prior experience is necessary.

Qualifications

• High School Diploma or GED preferred; combination of education and work experience considered.
• No previous experience required for consideration.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate will be required to successfully pass a criminal background check.

Responsibilities

• Demonstrates an enthusiastic, positive attitude at all times. Acts courteously and with interest in each customer encounter.
• Greets every customer swiftly upon entering the building; makes eye contact and smiles; thanks each customer at the end of the transaction and when they leave the store.
• Engages with customers, roams the sales floor, and provides assistance as needed.
• Processes customer transactions quickly and accurately within cash handling guidelines.
• Participates in putting fresh product out on the sales floor.
• Participates in rotating stock.
• Understands and meets the store's Round Up goal as assigned by the store manager.
• Maintains the sales floor in a clean, neat and orderly fashion.
• Keeps wrap desks free of clutter.
• Maintains all floor visual presentations (e.g., houseware end caps, end-of-rack visuals, low-stock visuals).
• If cleanliness issues cannot be addressed, escalates to management.

Skills

Customer Focus

Communication

Lives the Values

Drives for Results

Job Skills Knowledge

Education

High School Diploma or GED

No previous experience required

Combination of education and work experience considered

No professional certifications required

Criminal background check required

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service (Finance) to enhance the shopper experience through friendly service, storefront upkeep, and accurate transactions.

The role involves stocking, maintaining visual merchandising, and meeting store goals while working evenings and weekends; a background check will be completed as part of hiring. This position requires a high school diploma or GED and no prior experience is necessary.