Customer-Focused Retail Associate & Floor Support

Goodwill of Central and Coastal Virginia in; Williamsburg (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service (Finance) to support exceptional customer service, keep the sales floor neat, and assist with transactions and stock as needed.

The role requires a high school diploma or GED, no prior experience required, and a background check. Evening and weekend availability may be needed. This position emphasizes adherence to safety and privacy policies within a retail environment.

Qualifications

• High school diploma or GED preferred; combination with work experience considered.
• No prior professional certifications required for this position.
• The associate must pass a criminal background check.

Responsibilities

• Provide excellent customer service and greet customers as they enter the store.
• Assist with cleaning, stocking, and visual presentation of the sales floor.
• Process transactions quickly and accurately within cash handling guidelines.
• Engage with customers on the floor and offer assistance as needed.
• Maintain cleanliness and organization of wrap desks and sales floor.
• Support with stock rotation and display updates throughout shifts.
• Adhere to store policies, safety rules, and confidentiality requirements.

Skills

Customer service

Communication

Job skills knowledge

Values alignment

Results driven

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service (Finance) to support exceptional customer service, keep the sales floor neat, and assist with transactions and stock as needed.

The role requires a high school diploma or GED, no prior experience required, and a background check. Evening and weekend availability may be needed. This position emphasizes adherence to safety and privacy policies within a retail environment.