Retail Customer Experience Associate

Family Dollar Stores Of Virginia LLC; Virgilina (VA); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Virginia LLC in Virgilina, VA is seeking a part-time Customer Service Associate to greet customers, assist with questions, and process sales at the register. You will help stock shelves, unload shipments, and keep the store clean and safe.

Responsibilities include maintaining a positive store environment, following procedures, and providing friendly service while supporting team members and leadership.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Instruction following

Physical lifting 30-50 lbs

Cash handling

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Family Dollar Stores Of Virginia LLC in Virgilina, VA is seeking a part-time Customer Service Associate to greet customers, assist with questions, and process sales at the register. You will help stock shelves, unload shipments, and keep the store clean and safe.

Responsibilities include maintaining a positive store environment, following procedures, and providing friendly service while supporting team members and leadership.