Retail Customer Experience Associate

The TJX Companies, Inc.; Columbia (SC); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Job summary

TJ Maxx in Columbia, SC, part of The TJX Companies, Inc., is hiring for a customer-focused retail associate. You will deliver a highly satisfying shopping experience, process transactions, and help maintain a clean, organized store environment.

The role supports promotions, loss prevention, and daily store operations with a team-driven culture. This position emphasizes flexibility, strong communication, and teamwork, with benefits and competitive pay.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Provide outstanding customer service and engage with customers to create a positive store experience.
• Accurately ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs and assist in store merchandising and recovery.
• Maintain cleanliness and organization of the sales floor and back areas as needed.
• Support safety standards and loss prevention initiatives and cooperate with store team.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Attention to detail

Teamwork

Job description

TJ Maxx in Columbia, SC, part of The TJX Companies, Inc., is hiring for a customer-focused retail associate. You will deliver a highly satisfying shopping experience, process transactions, and help maintain a clean, organized store environment.

The role supports promotions, loss prevention, and daily store operations with a team-driven culture. This position emphasizes flexibility, strong communication, and teamwork, with benefits and competitive pay.