Retail Customer Experience Associate

Family Dollar Stores Of Pennsylvania LLC; Sinking Spring (Berks County); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Pennsylvania LLC in Sinking Spring, PA is seeking a Customer Service Associate to provide friendly assistance to shoppers, handle transactions, and keep the store stocked and clean. You will help unload deliveries, restock shelves, and maintain a safe, welcoming environment for customers and staff.

The role emphasizes strong customer service, reliability, and the ability to lift up to 50 lbs, with opportunities to grow within a busy retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Retail or service experience is highly preferred.
• Ability to lift 30–50 lbs and perform physical tasks.
• Excellent customer service and communication skills required.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and colleagues.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

High school diploma

Customer service experience

Follow instructions

Physical stamina

Customer relationship

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Tools

Cash register system

Job description

Family Dollar Stores Of Pennsylvania LLC in Sinking Spring, PA is seeking a Customer Service Associate to provide friendly assistance to shoppers, handle transactions, and keep the store stocked and clean. You will help unload deliveries, restock shelves, and maintain a safe, welcoming environment for customers and staff.

The role emphasizes strong customer service, reliability, and the ability to lift up to 50 lbs, with opportunities to grow within a busy retail setting.