Retail Customer Experience Associate

Dollar Tree, Inc.; Santa Barbara (CA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is hiring a part-time Customer Service Associate in Santa Barbara, CA. You will assist customers, handle transactions, stock shelves, unload merchandise, and maintain a clean, safe store environment while delivering friendly, professional service.

Ideal candidates have a high school diploma or equivalent and prior retail or service experience, along with strong communication and problem-solving skills. This role requires physical effort and adherence to store procedures.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem solving

Cash handling

Following instructions

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register / POS

Stock replenishment systems

Job description

Dollar Tree is hiring a part-time Customer Service Associate in Santa Barbara, CA. You will assist customers, handle transactions, stock shelves, unload merchandise, and maintain a clean, safe store environment while delivering friendly, professional service.

Ideal candidates have a high school diploma or equivalent and prior retail or service experience, along with strong communication and problem-solving skills. This role requires physical effort and adherence to store procedures.