Retail Customer Experience Specialist

Dollar Tree, Inc.; Burbank (CA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Burbank, CA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage cash transactions, stock shelves, unload merchandise, and maintain a clean, safe store environment.

The role requires strong customer service, communication, and teamwork, with the flexibility to handle varied duties. Part-time hours and physical tasks including lifting up to 50 lbs are expected.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs and perform frequent walking, standing, bending, and lifting
• Excellent customer service and relationship management skills required
• Strong organizational and communication skills required
• Strong problem-solving and decision-making skills required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions on assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and unload trucks, stock replenishment per productivity standards
• Ensure a safe, positive, and respectful environment with customers and staff
• Keep store clean, restrooms stocked, floors swept and mopped
• Other duties as assigned

Skills

Customer service

Cash handling

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Burbank, CA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage cash transactions, stock shelves, unload merchandise, and maintain a clean, safe store environment.

The role requires strong customer service, communication, and teamwork, with the flexibility to handle varied duties. Part-time hours and physical tasks including lifting up to 50 lbs are expected.