Retail Customer Experience Specialist

Dollar Tree, Inc.; Santa Fe (NM); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. seeks a part-time Customer Service Associate in Santa Fe, NM to deliver friendly customer service, assist with transactions, stock shelves, and help keep the store safe and welcoming.

You’ll engage customers, support unloading and stocking, and maintain a clean, organized shopping environment daily. The role emphasizes teamwork and strong communication, with responsibilities expanding to merchandising, safety, and restroom upkeep.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked.
• Recover merchandise and unload trucks.
• Stock replenishment per productivity standards.
• Maintain a clean, safe, and presentable store environment.
• Ensure professional and friendly interactions with customers, associates, and leaders.
• Perform any other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Lift 30-50 lbs

Following instructions

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. seeks a part-time Customer Service Associate in Santa Fe, NM to deliver friendly customer service, assist with transactions, stock shelves, and help keep the store safe and welcoming.

You’ll engage customers, support unloading and stocking, and maintain a clean, organized shopping environment daily. The role emphasizes teamwork and strong communication, with responsibilities expanding to merchandising, safety, and restroom upkeep.