Retail Customer Experience Specialist

Dollar Tree; Santa Ana (CA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Santa Ana, CA is seeking a Customer Service Associate to help customers and support daily store operations. You will assist customers, manage transactions, stock shelves, and maintain a welcoming store environment.

The role requires strong communication, reliability, and the ability to lift 30–50 lbs. Prior retail or service experience is preferred and part-time hours are available. Apply to join a busy team in a friendly setting.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders
• Maintain store cleanliness including bathrooms, floors, trash, and neat presentation
• Other duties as assigned*

Skills

Customer service

Communication

Reliability

Problem solving

Relationship management

Organization

Education

High school diploma or equivalent

Job description

Dollar Tree in Santa Ana, CA is seeking a Customer Service Associate to help customers and support daily store operations. You will assist customers, manage transactions, stock shelves, and maintain a welcoming store environment.

The role requires strong communication, reliability, and the ability to lift 30–50 lbs. Prior retail or service experience is preferred and part-time hours are available. Apply to join a busy team in a friendly setting.