Retail Customer Experience Associate

TJX; Murfreesboro (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays/vacation/sick

Job summary

Marshalls at TJX Companies seeks team members to deliver a top-notch customer experience and maintain store standards across departments. You’ll engage with customers, process transactions, and promote loyalty programs while upholding merchandising and safety guidelines.

Flexibility and strong communication are essential as you may work in multiple store areas. Retail experience is preferred, and you’ll join a diverse, collaborative TJX team committed to development and growth.

Qualifications

• Excellent customer service skills and a friendly, helpful attitude.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and handling changes calmly.
• Adaptable to shifting priorities and unexpected situations.
• Works well with peers and supervisors.
• Retail experience is preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Cross-train to support multiple store areas as needed.
• Accurately ring purchases and returns, process payments, and promote credit and loyalty programs.
• Keep merchandise organized and stocked on the sales floor.
• Support store recovery, safety, and loss-prevention initiatives.
• Contribute to a positive store culture through honesty and integrity.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Adaptability

Teamwork

Job description

Marshalls at TJX Companies seeks team members to deliver a top-notch customer experience and maintain store standards across departments. You’ll engage with customers, process transactions, and promote loyalty programs while upholding merchandising and safety guidelines.

Flexibility and strong communication are essential as you may work in multiple store areas. Retail experience is preferred, and you’ll join a diverse, collaborative TJX team committed to development and growth.