Retail Customer Experience Associate

Dollar Tree

La Place (AL)

On-site

USD 17,000 - 21,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to deliver a helpful, friendly shopping experience. You will assist customers, handle transactions, stock shelves, and keep areas neat and safe.

This is a part-time, on-site role at our La Place, LA location. The ideal candidate has strong communication and problem-solving skills, can lift up to 50 lbs, and enjoys working in a fast-paced retail environment.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
  • Other duties as assigned*

Skills

Customer service
Relationship management
Organizational skills
Communication
Problem-solving
Decision-making

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to deliver a helpful, friendly shopping experience. You will assist customers, handle transactions, stock shelves, and keep areas neat and safe.

This is a part-time, on-site role at our La Place, LA location. The ideal candidate has strong communication and problem-solving skills, can lift up to 50 lbs, and enjoys working in a fast-paced retail environment.

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