Retail Customer Experience Associate

The TJX Companies, Inc.; Fort Myers (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discounts

401(k) plan

Health benefits

Dental/Vision

Life insurance

Paid time off

Job summary

HomeGoods in Fort Myers is seeking a customer-focused associate to deliver a high-quality shopping experience. You will greet customers, ring purchases, maintain a clean sales floor, and support merchandising and loss-prevention standards.

The role offers a competitive hourly wage ($15.00–$15.50) and benefits as described. You should be flexible, able to multi-task, and work with teammates to meet store goals while upholding company policies and safety guidelines.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Rings customer purchases and returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and ensures safety and loss-prevention practices.

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods in Fort Myers is seeking a customer-focused associate to deliver a high-quality shopping experience. You will greet customers, ring purchases, maintain a clean sales floor, and support merchandising and loss-prevention standards.

The role offers a competitive hourly wage ($15.00–$15.50) and benefits as described. You should be flexible, able to multi-task, and work with teammates to meet store goals while upholding company policies and safety guidelines.