Retail Customer Experience & Store Operations Associate

The TJX Companies, Inc.; Fort Mill (SC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. HomeGoods Store Fort Mill, SC is seeking a customer-focused associate to deliver exceptional service in a busy, store environment. You will greet customers, ring purchases, assist with returns, and help keep the floor neatly stocked and organized.

This role offers a starting pay of $13.00 to $13.50 per hour, a flexible schedule to support business needs, and a benefits package including medical, dental, vision, and associate discounts.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support multiple areas of the store as needed.
• Accurately ring customer purchases/returns and count change back per procedures.
• Promote credit and loyalty programs and merchandise standards.
• Participate in store recovery and maintain safety and cleanliness.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. HomeGoods Store Fort Mill, SC is seeking a customer-focused associate to deliver exceptional service in a busy, store environment. You will greet customers, ring purchases, assist with returns, and help keep the floor neatly stocked and organized.

This role offers a starting pay of $13.00 to $13.50 per hour, a flexible schedule to support business needs, and a benefits package including medical, dental, vision, and associate discounts.