Sales Floor Associate — Customer Experience

The TJX Companies, Inc.; Beaufort (SC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k)

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Medical/dental/vision

HSA

Paid parental leave

Paid holidays/vacation/sick

Scholarship program

Job summary

HomeGoods at The TJX Companies, Inc. seeks a customer‑focused team member to deliver a highly satisfying shopping experience in a fast‑paced store environment.

You’ll engage customers, maintain an organized sales floor, and participate in safety and loss‑prevention programs while upholding company standards. We offer a starting pay range of $13.00 to $13.50 per hour in Beaufort, SC, with benefits including health, dental, vision, 401(k) and associate discounts.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

excellent customer service

flexible schedule

strong communication

organizational skills

multi-tasking

lift heavy objects

team collaboration

retail experience

Job description

HomeGoods at The TJX Companies, Inc. seeks a customer‑focused team member to deliver a highly satisfying shopping experience in a fast‑paced store environment.

You’ll engage customers, maintain an organized sales floor, and participate in safety and loss‑prevention programs while upholding company standards. We offer a starting pay range of $13.00 to $13.50 per hour in Beaufort, SC, with benefits including health, dental, vision, 401(k) and associate discounts.