Retail Customer Experience Associate

Dollar Tree Stores INC; Evansdale (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our Evansdale, IA team and deliver a great shopping experience for every customer.

You will assist customers with questions, handle sales transactions at the register, and help maintain a secure and well-stocked store. The role requires physical effort, strong customer service, and teamwork to keep areas clean and organized.

Qualifications

• High school diploma or equivalent is preferred.
• Experience in customer service in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform repetitive lifting and mobility tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*.

Skills

Customer service

Relationship management

Organization

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Cash register operations

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our Evansdale, IA team and deliver a great shopping experience for every customer.

You will assist customers with questions, handle sales transactions at the register, and help maintain a secure and well-stocked store. The role requires physical effort, strong customer service, and teamwork to keep areas clean and organized.