Customer Experience Associate | Retail, Benefits

Dollar Tree, Inc.; Fond du Lac (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our Fond du Lac, WI store and deliver a great shopping experience for every customer. The role involves assisting customers, handling sales at the register, maintaining cash security, stocking merchandise, unloading trucks, and ensuring a clean, safe, and welcoming store environment.

The position requires strong customer service, communication, and organizational skills, plus the ability to meet physical requirements.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, bending, kneeling, and other physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma

Job description

Dollar Tree is seeking a Customer Service Associate to join our Fond du Lac, WI store and deliver a great shopping experience for every customer. The role involves assisting customers, handling sales at the register, maintaining cash security, stocking merchandise, unloading trucks, and ensuring a clean, safe, and welcoming store environment.

The position requires strong customer service, communication, and organizational skills, plus the ability to meet physical requirements.