Retail Customer Experience Associate

Goodwill of Central and Coastal Virginia; Chester (Delaware County); On-site; USD 25,000 - 32,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a retail associate to deliver outstanding customer service, maintain a clean and organized sales floor, and assist with merchandise presentation. You will greet customers, handle transactions, and help with stocking and visual displays to support the store’s goals.

The role requires flexibility to work evenings and weekends, a background check, and the ability to lift up to 50 pounds.

Qualifications

• Customer-focused attitude with strong communication.
• Ability to stand, walk, and lift up to 50 pounds.
• Evening and weekend availability as required.
• Background check required.

Responsibilities

• Provide excellent customer service at the sales floor and checkout.
• Assist with cleaning, stocking, and displaying products.
• Maintain clean and organized sales floor and wrap desks.
• Engage with customers and assist with product location and information.
• Process transactions quickly and accurately within cash handling guidelines.
• Support in rotating stock and updating visual displays.

Skills

Customer service

Cash handling

Visual merchandising

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a retail associate to deliver outstanding customer service, maintain a clean and organized sales floor, and assist with merchandise presentation. You will greet customers, handle transactions, and help with stocking and visual displays to support the store’s goals.

The role requires flexibility to work evenings and weekends, a background check, and the ability to lift up to 50 pounds.