Customer-First Retail Associate

Goodwill of Central and Coastal Virginia; Norfolk (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Goodwill of Central and Coastal Virginia is seeking a store associate to deliver excellent customer service, maintain a clean and organized sales floor, and assist with stocking and visual displays. The role supports daily store operations in a busy retail environment.

Evenings and weekends may be required. The position emphasizes teamwork, safety, and adherence to company policies while striving to meet sales goals and customer satisfaction.

Qualifications

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate will be required to successfully pass a criminal background check.

Responsibilities

• Greets every customer and provides assistance throughout the store.
• Maintains the sales floor in a clean, neat, and orderly fashion.
• Processes transactions quickly and accurately within cash handling guidelines.
• Participates in stocking, rotating stock, and presenting visuals and end caps.
• Ensures store cleanliness and proper visual presentation are maintained.

Skills

Customer service

Cash handling

Communication

Positive attitude

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a store associate to deliver excellent customer service, maintain a clean and organized sales floor, and assist with stocking and visual displays. The role supports daily store operations in a busy retail environment.

Evenings and weekends may be required. The position emphasizes teamwork, safety, and adherence to company policies while striving to meet sales goals and customer satisfaction.