High-Energy Retail Customer Service Associate

Goodwill of Central and Coastal Virginia in; Ashland (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service (Finance) to support daily store operations and enhance the customer experience. You will greet customers, process transactions with accuracy, and keep the floor visually appealing and well-stocked.

The role emphasizes strong customer service, ability to handle cash, and collaboration with store staff to meet goals while maintaining a clean and organized environment.

Qualifications

• High School Diploma or GED preferred; combination of education and work experience considered.
• No previous experience required.
• No professional certifications required for this position.
• The associate is not required to drive as part of their job duties.
• The associate will be required to successfully pass a criminal background check.

Responsibilities

• Greet every customer upon entering the building and thank them at the end of the transaction.
• Roam the sales floor to engage with customers and provide assistance as needed.
• Process customer transactions quickly and accurately within cash handling guidelines.
• Assist with stocking and rotating stock, and contribute to visual presentation on the floor.
• Maintain a clean, neat, and orderly sales floor and wrap desks free of clutter.
• Address store cleanliness issues by informing management when needed.

Skills

Customer service

Cash handling

Visual merchandising

Communication

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service (Finance) to support daily store operations and enhance the customer experience. You will greet customers, process transactions with accuracy, and keep the floor visually appealing and well-stocked.

The role emphasizes strong customer service, ability to handle cash, and collaboration with store staff to meet goals while maintaining a clean and organized environment.