Retail Customer Service Associate & Visual Merchandiser

Goodwill of Central and Coastal Virginia; Suffolk (VA); On-site; USD 18,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a store associate to provide outstanding customer service, help maintain visual presentation, and support stock and floor cleanliness on the sales floor. You will assist customers, process transactions, and participate in merchandising duties to ensure an inviting shopping environment.

The role emphasizes a positive attitude, reliability, and the ability to work evenings or weekends as business needs dictate.

Qualifications

• High School Diploma or GED preferred; combination of education and experience considered.
• No previous experience required.
• Criminal background check required.
• Ability to lift up to 50 pounds and work evenings/weekends.

Responsibilities

• Demonstrates an enthusiastic, positive attitude at all times.
• Greets customers promptly with eye contact and a smile.
• Engages with customers and assists on the sales floor as needed.
• Processes transactions quickly and accurately within cash handling guidelines.
• Participates in putting fresh product out on the sales floor.
• Participates in rotating stock.
• Understands and meets the store's Round Up goal.
• Maintains the sales floor in a clean, neat and orderly fashion.
• Keeps wrap desks free of clutter.
• Maintains floor visual presentations and end caps.
• Reports cleanliness issues to management when needed.

Skills

Customer service

Cash handling

Visual merchandising

Teamwork

Education

High school diploma or GED

Tools

POS system

Job description

Goodwill of Central and Coastal Virginia is seeking a store associate to provide outstanding customer service, help maintain visual presentation, and support stock and floor cleanliness on the sales floor. You will assist customers, process transactions, and participate in merchandising duties to ensure an inviting shopping environment.

The role emphasizes a positive attitude, reliability, and the ability to work evenings or weekends as business needs dictate.