Retail Customer Experience Associate

Dollar Tree, Inc.; Cary (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree, Inc. in Cary, North Carolina is seeking a Customer Service Associate to deliver a friendly shopping experience.

You will assist customers, handle sales at the cash register, restock shelves, unload merchandise, and maintain a clean, safe store environment. This part-time role requires a high school diploma (preferred), solid customer service experience, the ability to lift 30–50 lbs, and strong communication and problem-solving skills.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders
• Maintain cleanliness throughout the store including bathrooms, floors, and trash
• Other duties as assigned

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem-solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Cary, North Carolina is seeking a Customer Service Associate to deliver a friendly shopping experience.

You will assist customers, handle sales at the cash register, restock shelves, unload merchandise, and maintain a clean, safe store environment. This part-time role requires a high school diploma (preferred), solid customer service experience, the ability to lift 30–50 lbs, and strong communication and problem-solving skills.