Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; North Carolina; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will help customers, process transactions at the register, stock shelves, and maintain a clean store.

The role emphasizes safety, courtesy, and teamwork, with physical duties such as stocking and occasional loading. This is a part-time position located in North Carolina, offering flexible hours and opportunities for growth.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and neatness.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will help customers, process transactions at the register, stock shelves, and maintain a clean store.

The role emphasizes safety, courtesy, and teamwork, with physical duties such as stocking and occasional loading. This is a part-time position located in North Carolina, offering flexible hours and opportunities for growth.