Customer Experience Associate — Retail Service & Store Support

Dollar Tree Stores INC; Monee (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Educational assistance

Retirement plans

Health insurance options

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help with stocking and receiving merchandise.

This role emphasizes friendly customer interactions, safety, and maintaining clean, well-organized store spaces. Part-time opportunities in Monee, IL position you for growth within the retail network.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Maintain a clean, safe, and respectful store environment.

Skills

Customer service

Retail experience

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Tools

Cash register / POS

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help with stocking and receiving merchandise.

This role emphasizes friendly customer interactions, safety, and maintaining clean, well-organized store spaces. Part-time opportunities in Monee, IL position you for growth within the retail network.