Retail Customer Experience Associate

Family Dollar; Buffalo (TX); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Buffalo, TX is seeking a Customer Service Associate to provide a positive shopping experience. You will assist customers, handle transactions, and help stock and maintain shelves.

The role emphasizes safety, asset protection, and friendly interactions with customers and teammates. This is a part-time position with responsibilities across store duties throughout shifts.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and replenishment.
• Maintain a clean, safe, and presentable store environment.

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical stamina

Attention to detail

Education

High school diploma or equivalent

Job description

Family Dollar in Buffalo, TX is seeking a Customer Service Associate to provide a positive shopping experience. You will assist customers, handle transactions, and help stock and maintain shelves.

The role emphasizes safety, asset protection, and friendly interactions with customers and teammates. This is a part-time position with responsibilities across store duties throughout shifts.